An Update from Normode

We want to start by saying thank you for shopping with us. Currently, due to COVID-19, there may be delays in order processing and shipping. Please note that our current order processing time for in-stock items is 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email.

Email Inquiries

We are working hard to respond to all email inquiries as quickly as possible, but please note that our current reply time could be up to 3-5 business days due to a high volume of support requests. We apologize for any inconvenience and thank you in advance for your patience.


Due to carrier shipping constraints, we’re facing extended shipping timelines on some items of up to 7-14 business days. In some cases, there may be a delay from when your shipping label is created, and our other delivery partners actually pick up the item from our warehouse. Please allow 48 hours for the tracking information to become available. Additionally, some products are subject to additional processing lead times.